🚚 Shipping Information

We offer free shipping on all orders. Typically, your order will arrive within 3-15 business days in the United States and within 10-15 business days for other countries. However, please note that delivery to rural areas may take a bit longer.

Shipping Time: Orders are typically processed within 1-3 business days. Once your order has been shipped, you’ll receive a confirmation email with tracking information.

Expedited Shipping: Expedited delivery in the U.S. is 3-5 business days for $19.99, and expedited delivery to other countries is 5-7 business days for $9.99.

⚠️ Important Information

Order Processing: After the order has been paid, our warehouse needs some time to process your order. You will receive a notification once your order has been shipped.

Delivery Times: In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. The delivery time frame will be longer than usual for orders that include preorder or customized items. Please refer to the tracking information for the most accurate delivery date.

Shipping Issues: If you find that your package has not been delivered within the specified time; the tracking information shows that the package has been delivered but you have not received it; or your package includes missing or incorrect items or other logistics issues, please contact our customer service within 7 days of the payment date so that we can address these issues promptly.

🔍 Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.

You can also track your order directly on our website by logging into your account and viewing your order history.

🚫 Shipping Restrictions

Please fill in the street address in detail, not PO BOX or military address (APO). Otherwise, we would have to use EMS for delivery (it's slower than others, taking around 1-2 months or even longer).

💰 Customs Duties and Taxes Policy

Please note that any customs duties, taxes, or import fees incurred during shipping are the responsibility of the buyer. These charges vary depending on the destination country and are determined by local customs authorities.

By purchasing from our website, you agree to pay any applicable duties or taxes associated with your order. We are not responsible for delays caused by customs clearance.

⏰ Package Pickup Policy

Once your order has arrived at the designated pickup point or delivery location, please ensure prompt collection. If the package is not picked up within the designated time, we will send a reminder via email or SMS. However, if the package is not collected within the specified period, and any loss or damage occurs as a result, the buyer will be held responsible. We kindly remind you to collect your package promptly to avoid any potential issues.

💬 Contact Us

Customer Support: Contact Us: If you have any questions or issues regarding your shipment, please contact our customer support team at service@lifevchome.com.