ShippingReturns
United States Shipping Policy
Free Standard Shipping: Delivery Time: 3-9 business days. Cost: Free.
Expedited Shipping: Delivery Time: 3-5 business days. Cost: $19.99.
Australia, Canada, Mexico Shipping Policy
Free Standard Shipping: Delivery Time: 10-15 business days. Cost: Free.
Expedited Shipping: Delivery Time: 5-7 business days. Cost: $9.99.
Important Information:
Order Processing: After the order has been paid, our warehouse needs some time to process your order. You will receive a notification once your order has been shipped.
Delivery Times: In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. The delivery time frame will be longer than usual for orders that include preorder or customized items. Please refer to the tracking information for the most accurate delivery date.
Shipping Issues: If you find that your package has not been delivered within the specified time; the tracking information shows that the package has been delivered but you have not received it; or your package includes missing or incorrect items or other logistics issues, please contact our customer service within 7 days of the payment date so that we can address these issues promptly.
Order Tracking:
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
You can also track your order directly on our website by logging into your account and viewing your order history.
Shipping Restrictions:
We currently ship to addresses within the United States, Mexico, Australia, and Canada.
Please fill in the street address in detail not POBOX or military address(APO), otherwise, we would have to use EMS for delivery (it's so slower than others, it's around 1-2 months or even longer)
Contact Us:
Orders processing: Monday — Saturday. (Orders placed on Sunday would be processed following Monday.)
If you have any questions or concerns regarding your shipment, please contact our customer service team at service@lifevchome.com.